Email Sending Limit Exception Request

UO Staff and faculty use this service to request assistance with Email Send Limits spam filter, including but not limited to:

  • Requesting a higher daily email send limit

Visit our Email Sending Limit knowledge base for more information on Email Sending or see Related Articles on the right of this page

How to Request Limit Exception

To request support click Request Exception (top right of the page) and provide the requested information.

  • What is the highest volume of messages you need to send in a day?
  • Description of the mass email
  • Sending address, if different than your Duck ID (for example if you are sending via a departmental or role account)
  • List any accounts that may use delegate permission to send as the sending address

Availability and Access

You can expect a response to your request within 1 business day.

UO Affiliation


If you have any additional questions view the Contact Technology Help page.

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Request Exception


Service ID: 51502
Thu 1/4/24 10:10 AM
Tue 3/5/24 8:52 AM