Security Awareness Training Support

UO Staff, Faculty, and Students use this service for requesting help with the University of Oregon's Security Awareness Program.

Security awareness training is an important part of the University of Oregon's IT Security Program meant to increase users' awareness of their information security responsibilities in protecting the confidentiality, integrity, and availability of university information resources.

For details see Security Awareness Training Program article.

How to Create a Ticket

To request support, click Request Support (top right of the page) and provide the requested information:

  1. Title--a short three to four-word description of your request.
  2. Your affiliation (faculty, staff, student)
  3. Description--full details of your request, including any appropriate circumstances or supplementary information that may aid in resolving it.
  4. Attachments--any files associated with the ticket.

Availability and Access

You can expect a response to your request within five business days.

UO Faculty/Staff and Students


If you have any additional questions, contact

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Request Support

Related Articles (5)

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This article provides basic instruction on how to access the Proofpoint Security Awareness Training (PSAT) platform.
This article describes the Security Awareness Program at the University of Oregon
Learn about UO Cybersecurity Basics, an online training available to all UO employees, and about cybersecurity awareness.


Service ID: 51410
Wed 4/6/22 9:23 AM
Tue 1/24/23 11:13 AM