UO Staff, Faculty, and Students use this service for requesting help with the University of Oregon's Security Awareness Program.
Security awareness training is an important part of the University of Oregon's IT Security Program meant to increase users' awareness of their information security responsibilities in protecting the confidentiality, integrity, and availability of university information resources.
For details see Security Awareness Training Program article.
How to Create a Ticket
To request support, click Request Support (top right of the page) and provide the requested information:
- Title--a short three to four-word description of your request.
- Your affiliation (faculty, staff, student)
- Description--full details of your request, including any appropriate circumstances or supplementary information that may aid in resolving it.
- Attachments--any files associated with the ticket.
Availability and Access
You can expect a response to your request within five business days.
UO Faculty/Staff and Students
Questions
If you have any additional questions, contact infosec@uoregon.edu
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