Information Security Standard Exception Request

Use this service to request an exception to required standards published by the Information Security Office (ISO).  See the following for exception policies:

For more information see the Information Security Office Policies, Procedures, and Standards web page.

How to Create a Ticket

To request an exception click Create a Ticket (top right of the page) and provide the following required information.

  1. Standard
  2. Why can't the standard be followed? If disability-related, please do not share confidential medical information when explaining challenges.
  3. Duration of the exception request (1, 2, 3, 6, or 12 months)
  4. Mitigating controls being put in place to manage the security posture of the University computing and information resource
  5. Attach any supporting documents

Availability and Access

Current UO affiliation
You can expect the exception to be reviewed within 10 business days.


If you have any additional questions contact

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Create a Ticket

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Service ID: 43440
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