Virtual Desktop Support provides access to a virtual computing environment that allows students, staff, and faculty to run applications that require remote computing, with this service you can get help with:
- Help with existing virtual desktops (VDI)
How to Create a Ticket
To request assistance with an existing virtual desktop or to request a new custom virtual desktop, please click Create a Ticket (top right of the page) and provide the requested information
Availability and Access
This service is available to all students, faculty and staff.
You can expect a response within 6 business hours.
Applications supported in the Virtual Desktop environment:
- Windows applications,
- Software supporting UO's educational or operational requirements
- Software for educational use, or
- Open source software, free software, or software licensed by one or more units in the UO for use in a virtual environment.
Applications not supported in the Virtual Desktop environment:
- Mac, Android, or iOS applications, as these operating systems are not currently supportable
- Software without a valid license
- Software which requires a physical control (dongle, MRI machine, etc)
- Software that excessively consumes resources
Questions
If you have any additional questions view the Contact Technology Help page.
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