UO Libraries employees should use one of the services below to report issues or request assistance with library-managed technology.
I am reporting an issue or need assistance with:
- Electronic resources
- Databases
- EZProxy
- Alma/Primo (LibrarySearch)
- Cataloging
- User accounts
- UO Libraries website & SharePoint
- LibApps
- Application development & APIs
- Digital resources (Scholars' Bank, Digital Exhibits, etc.)
- Public workstations and printing
- Experiential labs & learning spaces (DREAM Lab, Knight 142, Makerspace, etc.)
- Microform readers
- Listening & viewing stations
Externally Managed Technology Support
If you need assistance with externally managed technology - including your laptop, monitor, or enterprise software such as Zoom, Outlook, and Word - please submit a request through the main UO Service Portal.
Questions
If you have questions about this service or need assistance, please contact David Ketchum.