Overview
Coming soon!
Zoom AI Companion is a built‑in generative AI feature in Zoom that can summarize meetings, draft messages, and highlight key information across Zoom services. Learn about what it does, who can use it, and how to enable it.
It will be enabled at the UO in spring 2026 (details TBD).
Warning! At this time, only
low-risk (green) data has been approved for entry into any AI tools at the UO.
What Is Zoom AI Companion?
Zoom AI Companion is Zoom’s AI-powered assistant that appears directly inside supported Zoom products. It helps users:
- Understand what has been said
- Summarize conversations, meetings, and calls
- Draft and revise chat messages and emails
- Identify action items and next steps
- Quickly catch up on missed content
Zoom AI Companion is integrated into Zoom workflows and doesn't require installing a separate application.
Who Can Use Zoom AI Companion?
Most people at the UO will gain access to Zoom AI Companion when it's enabled.
Most Zoom AI Companion features are included in UO’s Zoom license at no additional cost, except for certain optional add‑on plug‑ins that require individual licenses.
If You Don't See Zoom AI Companion
After Zoom AI Companion is enabled, if you still don't see the feature, your account may be part of a restricted user group, such as:
- Users of the Zoom HIPAA client.
- Other groups excluded based on technical or compliance requirements.
If you have a question about your access, please submit a ticket at Zoom Support.
Where Zoom AI Companion Appears
Once enabled, Zoom AI Companion features may be available in the following Zoom products:
- Zoom Meetings – Meeting summaries, in‑meeting questions, smart recording
- Zoom Chat – Message drafting, thread summaries, quick meeting scheduling
- Zoom Phone – Call summaries, voicemail task lists, SMS thread summaries
- Zoom Mail & Calendar – Drafting and replying to emails
- Zoom Docs & Whiteboard – Content generation and revision
- Zoom Events & Clips – Event descriptions, images, titles, and tags
Not all features are available in every Zoom product or account.
How to Enable or Disable Zoom AI Companion
Zoom AI Companion settings can be managed in the Zoom web portal.
Steps
- Sign in to the Zoom web portal
- Navigate to one of the following:
- Account Management → Account Settings (account-wide)
- User Management → Groups (group-level)
- Settings (individual user)
- Select the AI Companion tab
- Toggle individual features on or off, as available
Notes
- Some settings may be locked by account administrators.
- If a feature is unavailable or locked, see Zoom Support.
For more information, see How to enable or disable Zoom AI Companion features from Zoom.
Data Use and Privacy
- Zoom states that it does not use customer meeting audio, video, chat messages, or shared content to train its AI models.
- Some features may share limited data with third‑party AI providers to function, and data may be processed in U.S.-based data centers. Zoom periodically reviews and updates the models used for AI Companion features.
- For additional details, refer to Zoom’s AI Companion security and privacy documentation.
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