Question
Why would I need to update my Microsoft license? How do I update it?
Solution
Why you might need to update
Updating your Microsoft license is an optional step whenever there is a change being made on your Microsoft account. Typically, any changes made to your account can take up to 72 hours then afterward, restarting your applications.
For example:
- Changing licenses (A1 to A5, A3 to A5).
- Gaining access to a new service offering (like Copilot for M365)
- Trying to quit or restart the application doesn't restore normal function.
Updating your license
Select Windows or macOS depending on your operating system
Follow the steps below. The instructions can be followed in any Microsoft 365 application.:
- Select the File menu
- Select the Update license link found between Account and Feedback.
- Restart the application.
Follow the steps below. The example will use Word. The instructions can be followed in any Microsoft 365 application and will differ depending upon the application being used.
- Go to the Word menu.
- Select the About Microsoft Word option
- A dialog box will appear, select the More Info... button
- A pop-up window will appear below the dialog box. Select the Refresh License link that appears.
- Restart the application.