Overview
This article describes the process for adding a Xerox AltaLink or VersaLink printer to a macOS or Windows computer.
Table of Contents
macOS
This section will cover the process for adding the printer on a macOS device and configuring Accounting Codes if needed. Please note that you will need to be connected to the on-campus network or the UO VPN to connect to the printer. In the following steps, please reference the Xerox Support pages provided below:
Adding the Printer
- Navigate to the Xerox Support page for your model of printer (using the links above) in Google Chrome, Microsoft Edge, or Safari.
- Downloading the driver will fail on Mozilla Firefox
- In the filters section towards the top of the page, make sure that the Platform field is set correctly to your operating system, then click the Apply Filters button.
- Scroll down to the macOS Print and Scan Driver Installer section. Check the box to agree to the terms and conditions, and click the Download button.
- After the DMG file has completed downloading, open the Xerox Drivers package inside to start the installer.
- When the installer opens, click the Continue button until you reach the Installation Type section. Click the Install button, and if prompted, enter your computer login information to confirm the installation.
- At the Select Printer step, click the Don't See Your Printer? button on the bottom-right.
- In the IP or Host Name field, enter the IP address of your printer, then click the Continue button.
- The IP address can generally be found at the top of the touch screen on the printer in the form of 10.128.XXX.XX.
- If you are unable to find the IP address, submit a ticket to Office/Departmental Printing Support including the UO/UOP tag on the front of the printer, and they can assist in finding the IP address.
- The installer will then connect you to the printer. You have the option to print a test page, and you can now close the installer.
Configuring Accounting Codes
Some Xerox printers are set up with accounting codes which are used to verify who or what department is using the printer. If the printer is set up with accounting turned on and a code is not provided when printing, the printer will print out an error.
On macOS, the accounting codes must be configured manually. Below are the steps to set them up:
- Open the Microsoft Word application on your computer.
- Open a document, and click File > Print
- In the print dialogue window, select the printer.
- Scroll down to the Printer Options section and open the drop down, then click on the "info" icon to the right of the Xerox Features item.
- Click on the Paper/Output drop-down menu at the top, and select Advanced.
- Click the Accounting... button to open the accounting settings.
- Select the following settings:
- Accounting System: Xerox Standard Accounting
- Tracking Options: Tracking for All Jobs
- Default User ID: Enter your accounting code here. This is generally provided by your department.
- Click the OK button, then click the OK button on the previous window.
- Print the document. These accounting settings should now be saved as your default.
Windows
This section will cover the process for adding the printer on a Windows device. Please note that you will need to be connected to the on-campus network or the UO VPN to connect to the printer. In the following steps, please reference the Xerox Support pages provided below:
Adding the Printer
- Navigate to the Xerox Support page for your model of printer (using the links above) in Google Chrome or Microsoft Edge.
- Downloading the driver will fail on Mozilla Firefox.
- In the filters section towards the top of the page, make sure that the Platform field is set correctly to your operating system, then click the Apply Filters button.
- Scroll down to the Xerox Smart Start – Driver Installer section. Check the box to agree to the terms and conditions, and click the Download button.
- After the driver installer has finished downloading, open the file to run the program.
- When the program starts, it will ask you to agree to the terms and conditions. Click Agree to proceed.
- It will then begin searching for printers. This search generally does not find the printer you are looking for, so after it searches for a short time, click the Don't See Your Printer? button that comes up in the bottom-left.
- In the Enter IP or Host Name box, enter the IP address of your printer, then click the Advanced Search button.
- If you are unable to find the IP address, submit a ticket to Office/Departmental Printing Support including the UO/UOP tag on the front of the printer, and they can assist in finding the IP address.
- After the printer is found, make sure that Print System is set not set to No Print System. If it is, change the setting to the setting that says (recommended) next to it.
- Click the Install button
- After the printer is installed, you can close the installer. Before closing the installer, you may also print a test page.