File Level Recovery (VMs & Physical Servers)


This article will cover the steps required to recover a file or folder from a virtual machine (VM) or Physical Server using the Cohesity data protection service.


  1. Login to Cohesity
    1. Enter in your browser.
    2. Select from the Domain drop-down menu.
    3. Use your Duck ID credentials to log in.
  2. Select File(s) and/or Folder(s) for recovery.
    1. On the left side of the screen, select the Recoveries menu under Data Protection.
    2. Click the + button on the top right side of the Recoveries screen and select Files or Folders.
    3. Select the Browse radio button.
    4. Search for your server by name.
    5. Hover your mouse over your server in the search results and a Browse button will appear on the right-hand side. Click Browse.
    6. Browse to the location of the file or folder you wish to recover and select it by checking the box next to it.
      1. You can select multiple files and/or folders from different locations in the file system.
    7. Click Save.
      1. You should see all of the files/folders you selected on the right-hand side. 
  3. Recover Files/Folders.
    1. Click Download Files  
      1. Save the file locally on your workstation.
        1. If you selected a single file, you will be redirected and a new page will pop up. Your download will start and this page will close automatically when it's finished. 
        2. If you selected multiple files you will be provided with a ZIP file containing all of your selected files and/or folders. You will be redirected back to the Recoveries page and your recovery job will show up along with a progress bar.
        3. Once your Recovery job completes you can click on it and a Download Files button will be available.
        4. This will start the download of the ZIP file Cohesity generates for you containing your selected files/folders. 
      2. You can now extract and copy the files/folders from your machine to the original location or wherever they need to go.


Article ID: 124935
Wed 1/20/21 11:55 AM
Wed 5/3/23 1:39 PM