Use this service if your technology device (phone, computer, tablet, laptop or two-factor authentication token) has been lost or stolen and IT can often provide additional information or assistance with recovering the device.
In addition to contacting IT if your device is STOLEN. you should:
Note: There are no guarantees that the device will be found. Make sure that you report your lost or stolen device to the University of Oregon Police Department.
How to Create a Ticket
To request support gather as much of the following information as possible and click Create a Ticket (top right of the page).
| Information (if available) |
| Is this a personal device? |
Last known location |
| DuckID of primary user |
Police report number |
| UO Asset Tag (HR Tag) |
Does the device hold confidential information |
| Operating System |
Whether the device is encrypted |
| Serial Number |
MAC Address |
Availability and Access
This service is offered the University of Oregon constituency.
Questions
If you have any additional questions contact infosec@uoregon.edu
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