1Password Support Request

University faculty, staff, and students use this service to receive support for the 1Password password management application on all topics not covered by the 1Password Knowledge Base.

See the 1Password Knowledge Base for all 1Password self-help articles. 

How to Request Support

To request support, click Request Support (top right of the page) and provide the requested information.

  • Title (short description of the request)
  • Your affiliation (faculty, staff, student)
  • Type of issue
  • Description of your request.

Availability and Access

Hours: Monday through Friday(Excluding Holidays)
Time: 8:00 AM – 5:00 PM (Local Time)
Support Type: Standard business hours technical support

Questions

If you have any additional questions, view the Contact Technology Help page.

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Related Articles (5)

1Password: Secure Password Storage
1Password provides a secure and user-friendly platform for managing your passwords and other sensitive information. Follow this guide to activate your account, set up trusted devices, and start using 1Password effectively.
Create and Manage Shared Vaults in 1Password
Shared password vaults contain items you would like to share with your department, team, or that may be needed by your colleagues or successor after you leave the UO – even if you are not sharing it now.
Getting Started with 1Password for Employees
1Password provides a secure and user-friendly platform for managing your passwords and other sensitive information. Follow this guide to activate your account, set up trusted devices, and start using 1Password effectively.
Getting Started with 1Password for Students
1Password provides a secure and user-friendly platform for managing your passwords and other sensitive information. Follow this guide to activate your account, set up trusted devices, and start using 1Password.
Installing and Accessing 1Password
We recommend setting up at least two trusted devices to help if you ever get locked out. This could be a browser extension on your laptop and the mobile app on your cell phone, or a browser extension on one machine and the desktop app on another.