Report a Computer Lab Problem

This service allows users of computer labs at the UO to report issues with the lab. Locations such as the Knight Library, which have shared computers that students can use, are also included in this service.

Issues can include, but are not limited to:

  • Computers not turning on
  • Missing, broken, or faulty equipment
  • Not being able to login to a computer
  • Lab software not running correctly
  • Problems with the physical space (dirt, broken furniture, bad lights, etc.)
  • Problems printing
  • Missing/incorrect signage or documentation

How to Create a Ticket

To request support click Create a Ticket (top right of the page) and select the type of problem you are having and the building where the lab is located.

Availability and Access

You can expect a response to your request within 6 business hours.

Any user of UO computer labs may request support here. Some computer labs are limited in use to members of a department. Rules for access to specific computer labs are outside the scope of this document.

Questions

If you have any additional questions view the Contact Technology Help page.

[back to top]

 
Report Problem

Related Articles (16)

Cinema Studies - Knight 259 Lab
The Cinema Studies Classroom is in Knight Library 267. This classroom is used for academic instruction weekdays. Priority scheduling is reserved for Cinema Studies classes.
Computer Science - Klamath B026 Lab
This Computer Science Computer Lab is used for computer science classes and labs. The room is locked and alarmed outside of class hours.
Design - Hendricks 021 Lab
The Planning, Public Policy, and Management (PPPM) lab in Hendricks 021 is designed for students studying PPPM to have a space to work. The door has a code and is exclusively available to students with that code.
Design Library Computers
The Design Library is located in Lawrence 200 and is a major center for art and architectural information in the Pacific Northwest.
DOS - Center for Student Involvement Lab
The Center for Student Involvement Lab, located in EMU 213, is intended for students within UO Affiliated Clubs to enable club activities.
DOS - Multicultural Center Lab
The Multicultural Center Lab, in EMU 109, is designed for MCC students, however is accessible for all students to use.
DOS - Women's Center Lab
The Women's Center is a safe and affirming environment for people of all genders at the University of Oregon. Their computer lab is accessible for all students with free printing of up to five pages a day.
Knight Library - Edmiston Classroom - Computer Lab
The Edmiston Classroom, in Knight Library 144, is exclusively for Library instruction and training. Priority use is for library instruction requiring hands-on access to electronic resources.
Law Library Lab Computers
The Law Library computers are located in Knight Law Center's Law Library and are for students and faculty within the Law School.
Math Library Lab
The Math Library is located in Fenton Hall 218. This space is designed for students taking math class to work on, and receive help on homework.
Psychology - Straub 008 Lab
The Straub 008 lab is a Psychology computer lab intended for classes. The door is always locked with a code and only open when classes are using the room.
Psychology - Straub 237
The Student Computer Lab, located in Straub 237. is designed for students to study, or receive tutoring.
TRIO - Oregon Hall Computer Lab
The TRIO Computer Lab, in Oregon Hall 156, is part of their program that is designed for students whose socioeconomic backgrounds, educational records, and personal situations suggest they may experience challenges at the UO. The computer lab is exclusively available to students within the TRIO program, which can be applied to on their website.