Summary
Provides a list, short description, and service catalog link for active TeamDynamix ticketing applications.
Body
Overview
The following are a list of current, active TeamDynamix Ticketing applications at the University of Oregon, and a description of their purpose.
Ticketing Applications
| Application |
Admin/Owner |
Description |
Service Category |
| Administrative Services |
Alex Koleber |
Support for UO Administration Services. |
Administrative Service Portal (not currently public) |
| BAO |
Brian Strait |
Support for the Business Affairs Office services. |
Business Affair Services |
| DGS |
Hannah Schneider-Lynch |
Support for Division of Graduate Students CRM Applications. |
UO Slate CRM |
| EMU Facilities |
Wade Young-Jelinek |
Ticketing application for Erb Memorial Union (EMU). |
EMU Facilities |
| Enterprise |
Tevis Boulware |
General ticketing applications for non-IT-related services. |
Early Childhood Care (EC Cares) |
| Housing IT |
Matt Cook |
Ticketing support for Housing IT and Residential Housing. |
Housing |
| IT |
Tevis Boulware |
Tickets supporting Information Services (IS) services. |
UO Portal Service Catalog |
| Legal/General Counsel |
Tevis Boulware |
Tightly restricted application supporting Legal counsel. |
General Counsel |
| PCS |
Christy Dotson |
Ticketing application for Enterprise Systems IT Procurement Evaluations. |
PCS Help Center Service Portal |
| Security |
Tevis Boulware |
Ticketing application for the UO IS Security Team. |
Information Security (note, not all ISO related services). |
| SSEM |
Brandon Schmidt |
Support for Student Services and Enrollment Management. |
Student Services and Enrollment Management |
| University Advancement |
Paulo Cobbe |
Services for University Advancement and the UO Foundation. |
University Advancement |
| University Health Services |
Charles Hollands |
Services specific to the University Health Services (UHS). |
University Health Services |
| UO Communications |
Jason Huebsch |
Report issues and request services from the University Communications department. |
University Communications |
| UO ID Card |
Emmally Evans |
ID Card services within the EMU. |
ID Card Services |
| UO Libraries |
Margaret Alexander |
Services for Library IT Support are available only to Library employees. |
UO Libraries |
Questions
If you have any questions or issues, please submit a TeamDynamix Problem Report.