Overview
A Restore Playbook is a comprehensive document that consolidates all critical information related to a specific system or product.
- It includes details such as Service Managers and Owners, Dependencies, Recovery Team Membership, and other essential data.
- While there are multiple use cases for a playbook, its primary function is to serve as a guide for recovering a system or service efficiently.
- To ensure accuracy and effectiveness, please complete all fields to the best of your ability. If a section does not apply, indicate this in the relevant field.
How to Complete This Playbook
In each section, you need to fill out specific details to ensure this playbook is as useful as possible during system recovery. Follow the instructions below to document each piece of critical information accurately.
Step 1: Preparation
- Download the Restore Playbook Template
Step 2: Key System Information
- Product Overview
- Briefly describe the system or product and its purpose.
- Service Ownership
- List responsible individuals, their roles, and key responsibilities.
- Deployment Details
- Document the deployment environment, configurations, and system location.
Step 3: Dependencies and Risk Assessment
- Dependencies Analysis
- Identify and document upstream and downstream services linked to the system.
- Risk Register
- Detail potential risks, their impact, and mitigation strategies.
- Recovery Team Details
- Specify key personnel involved in restoring operations.
Step 4: Finalization and Best Practices
- Accuracy Check
- Verify all details thoroughly to avoid common errors.
- Resource Linking
- Attach relevant documentation, contacts, and reference materials.
- Maintenance Guidelines
- Establish a process for updating and maintaining the playbook regularly.
Additional Help
For more information, please contact itdr@uoregon.edu