Four Winds Content Displaying Off-Center

Issue

Four Winds content player displaying content in the bottom-right corner of the screen (or otherwise off-center).

Environment

Managed Windows Computer for Digital Signage 

Description

Hello! FourWinds has been giving us trouble, it keeps resizing and relocating the window to the lower right-hand corner. I reset it to the middle of the monitor but the next day it reverts to the lower right-hand corner. Any help for a permanent solution would be great!

Resolution

In the Content Manager Web (CMWeb) online Four Winds console, check the following settings by right clicking the computer object and selecting Properties:

  • Align templates smaller than screen size: Checking this box is recommended
  • Alignment: Top-left or middle-center is recommended
  • Scaling Behavior: Custom size (matching the resolution of the screen) or Fit to screen is recommended

Not all screens will behave the same way due to differences in monitor/TV hardware, so some combination of these settings will be necessary.

In this case, changing the Alignment setting to Top-left fixed the problem.

Details

Article ID: 140724
Created
Thu 3/28/24 1:19 PM
Modified
Thu 3/28/24 4:27 PM