Purpose
Learn how to search for the Adobe Creative Cloud desktop application or acquire it if it is not installed on your computer and about signing-in to the Adobe Creative Cloud desktop application to install any of the Adobe Creative Cloud applications (i.e., Photoshop, Illustrator, InDesign, etc.) to your computer.
Signing-in to the desktop application will resolve any of the license expiration issues that may arise.
Searching the Adobe Creative Cloud application
If your computer was set up by USS, this application should already be installed on your machine. Go to your computer’s program files or applications location to open the application
- For Windows users: Go to the Search Bar near the Start Menu and enter in Creative Cloud to find the application.
- For macOS users: Go to the Applications window in the Finder and look for the Adobe Creative Cloud application. Double-click it to open.
Installing the Adobe Creative Cloud application
Please Note: This will require admin access to your computer. If you do not have admin access, please consult your local IT support.
If it is not installed on your machine:
- Go to the Adobe Creative Cloud desktop application page and select How to download the Creative Cloud desktop app using direct download links and select the appropriate link for your operating system.
- Open the installer from your designated downloads folder and follow the given prompts.
Signing in
- Open the application and enter your entire UO email address in the given field
- Select Continue.
- On the select an account screen, select Company or School Account.
- You will be redirected to sign-in with Duck ID and password.
- Upon sign-in, the Creative Cloud application may take a minute to update.
Installing a specific application
Once signed in, you will automatically be on the Apps page.
To find and install a specific application, you can:
- Use the search bar for a specific application or use a category link.
- Installed applications will be listed under Installed.
- Scroll through the listing of applications in the Available in your subscription section.
- To acquire an application, click Install.
- Once installed, the application(s) will be listed in the Installed section.
Need help?
For additional assistance, please submit a ticket request with the Software & Application Help Request service page or select Create a ticket on this page.