Divert a call

Overview

Learn how to divert a call using a Cisco IP Phone.

Process

Please Note: Divert redirects an individual call to voicemail or to another number set up by your system administrator.

Press Divert when the call is ringing, active, or on hold.

Additional Resources

For additional guidance and information, please refer to the Cisco IP Phones articles.

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Related Services / Offerings (1)

Voice Services Support
This service is for department telephone coordinators and budget managers to submit requests for Microsoft Teams calling and Cisco telephones.