Mac print dialog window does not open from Word

Issue

Print dialog box does not open from Word on a Mac and prevents the user from printing. Other Office apps can print just fine, but Word is stuck.

Environment

Managed MacOS laptop

Description

I am not able to print from Word from my Mac. I can print from other applications, Excel, etc.

Resolution

Reset the Mac printing system according to Apple's instructions and then re-add all needed printers. The next time you attempt to print, the dialog box should open as normal.

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Desktops & Devices Support
This service allows your supported IT department or Technology Service Desk to be notified of any issue relating to operational use of employee devices like computers, laptops or other devices.