MyTrack (PageUp) Support Request

MyTrack is the UO's enterprise-wide talent management system. MyTrack is sometimes referred to by the vendor name PageUp. Employees use MyTrack for recruitment functions, learning, and training. 

  • To find out more about user roles and permissions and to submit an access change request, please visit the MyTrack: User Roles & Permissions page on the HR website. 
  • If you are receiving an 'authentication failed' message it may be due to these reasons located in our FAQs on the HR website.

How to Create a Ticket

To request support click the Create a Ticket button located near the top right of this page and provide the requested information. 

Availability and Access

All employees have access to MyTrack by default. You must have a job record in Banner and have claimed your Duck ID in order to be able to login. When access is granted is based on your employment affiliation and the technology access timeline for that affiliation.

Additional Resources

See the Human Resources website for more information and user guides