Getting help with Duo

Summary

An article about finding support for UO's two-step login service.

Body

Question

Where can I get help with Duo?

Solution

Check out the knowledge base for tons of helpful information!

For guides to quickly fixing known issues yourself, see the Troubleshooting Duo category
For everything else -- FAQs, device registration walkthroughs, tips, and more -- see the main Duo (Two-Step Login) category

Need help? Contact us:

Create a ticket at Two-Step Login (Duo) Support and get a reply within six business hours
Contact the Technology Service Desk for real-time support via phone, live chat, or in-person visit

Details

Article ID: 98369

Created

Thu 2/13/20 9:06 PM

Modified

Tue 8/27/24 1:22 PM

Related Services / Offerings

Related Services / Offerings (1)

Two-Step Login (Duo) Support

Two-step login provides a second layer of security to any type of login, requiring extra information or a physical device in addition to the user's password.