Confluence

Overview

This article details information about Confluence. Confluence is an IT collaboration tool hosted by Information Services (IS). 

Information

Getting Access to Confluence

Confluence is available to:

• Employees in IS
• Campus employees in IT

If you meet the criteria above, you may request a Confluence account.

Access for IS/IT Collaboration

Confluence is also available to the following for limited periods of time:

• Currently-affiliated employees who are collaborating with IS or IT on projects
  • Access must be requested by an IS or IT Director, and is limited to six months at a time
• Campus partners with Sponsored Duck IDs who are collaborating with IS or IT on projects
  • Access must be requested by an IS or IT director, and is limited to the end of the Duck ID sponsorship (75 days max)

Directors may proceed to the Confluence Access Request Form (page requires login) to submit a request.

Confluence Spaces

To request a new Space, use the Confluence Space Request Form.
 
To gain access to an existing Space, contact the Space's Administrator. If you are unsure who that is, a colleague who already has access to the Space can find out by clicking on Space Tools > Overview at the bottom right of any page in that space.

Space Admins can manage Space Permissions in two ways:

• By adding and removing individual users to their Space
  • For more information, please see the following guide: Assign Space Permissions (atlassian.com) 
• By creating and maintaining Groups that are assigned to their Space
  • For more information and to create or manage your Group, please contact the Technology Service Desk.

Resources

• Best Practices Guide for Confluence Users
• Alternatives to Confluence
• Have questions? Contact the Technology Service Desk.