Installing the UO VPN Software (Android)

Question

How do I install the UO VPN software on my Android device?

Solution

Initial setup

1. In the Play Store, search for the Cisco Secure Client-AnyConnect app.
   • Publisher: Cisco Systems, Inc.

1. Install the app on your device.
2. Open the AnyConnect app.
   • When first opening the app, you may be prompted to accept Cisco's End User Licence Agreement (EULA). Click OK to agree to the terms and conditions.
   • If you are prompted to grant app permissions, click Allow.
3. Tap Connections, then tap the blue + icon in the lower-right corner and enter the following information:
   • Description: The name of the connection. This can be anything you like, but we recommend using "UOVPN".
   • Server address: uovpn.uoregon.edu
4. Tap Done. The new UOVPN connection should now appear on the Connection Selector screen.
5. Press the back arrow to return to the app's main page.

How to connect to the UO VPN

1. With the app running, slide the Off/On toggle toward the upper-right to the On position.
2. You will now be redirected to a Microsoft login page. Enter your full UOmail address and password, then authenticate with DUO.
   • If not automatically redirected, you may need to click Open Browser in a prompt in the app to complete the authentication process.
   • If you are seeing a Connection refused error after logging in, you must change your browser settings to display mobile sites by default. Simply enabling mobile site mode on the login page will not resolve the issue.
3. When connecting to the VPN for the first time, the app will prompt you to set up the connection on your device. Press OK to allow this.
4. If successful, the status should change from "Disconnected" to "Connected" and the padlock symbol should change from open to closed.
   • When connected, you will see a key icon appear in the status bar at the top of your screen. A notice is also displayed at the bottom of the full screen Quick Settings panel.

How to disconnect from UO VPN

1. With the app running, slide the Off/On slider in the upper-right to the Off position.
2. A pop-up screen may appear informing you that you are logged out. You can safely exit this screen.
3. The app should now display the Disconnected status, and the padlock symbol will change from closed to open.
   • The key icon will also disappear from the status bar at the top of the screen.

System Requirements

Cisco Secure Client (AnyConnect) is compatible with any device running Android 4.4 or newer.

Additional Information

If you have additional questions or require further assistance, please visit our UO VPN article and select the Request Help button to fill out a service request form.