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Overview
This article is designed to guide Zoom users through the process of enabling live auto-generated transcription within Zoom. It is available to all UO faculty, staff, and students without any additional costs.
This feature must be enabled for hosts in order for attendees to view any live transcription within a Zoom meeting. If it is not enabled, attendees cannot turn it on for themselves.
Note: Auto-generated transcription may not be effective to meet disability-related accommodations and a professional transcriber may be required per the determination of the Accessible Education Center for students or Human Resources for employees.
How to enable live transcription
Live transcription is part of a setting for closed captioning within Zoom that will need to be activated by the user before it is properly enabled.
- Log in to your Zoom account settings by going to the Zoom web portal and then signing-in with your Duck ID and password.
- Select Settings, then Meeting, then In Meeting (Advanced)
- Enable Automated Captions and then scroll down to select Full transcript
How to use live transcription
After enabling the feature as described above, you must also turn on the feature within each Zoom meeting.
Note: This feature must be enabled for hosts in order for attendees to view any live transcription at all. If it is not enabled, attendees cannot turn it on for themselves.
- In a Zoom meeting, click on the Live Transcript button on your toolbar to configure your options.
- Click on the Enable Auto-Transcription button within that menu.
Closed captions should now appear on the bottom panel of your Zoom window.
Viewing the transcript during a Zoom call
Once captions appear they will only appear on your screen for a short period. In order to see the entire transcript from throughout the Zoom call, you can have the transcript appear in a panel on the right-side of the screen by selecting View Transcript from the Live Transcript menu (depending on your screen size or configuration, you may have to select More to find it).
Note: This will only appear when Live Transcripts are on.
- Ensure that Live Transcripts have been enabled
- Select the Transcript button (which might be under the More button depending upon your screen settings), or
- Select the Show Captions button (which might be under the More button depending on your screen size), select the menu arrow over the upper-right corner of the icon, a menu icon will appear. Select View full transcript:
- The transcript panel will appear on the right side of the window. The panel features a search function that will help hosts and attendees with finding anything specific from it.
- If you would like to adjust the settings for the captions and how they interact with Zoom's other controls, select the Caption Settings option from the Show Captions menu to open the Accessibility screen.
Note: These settings can also be accessed by going into the Zoom Preferences and selecting Accessibility.