Duck ID Account Self-Recovery

Overview

Use these instructions if you've been notified by text or email by us that your password has been reset by UO IT staff due to a security concern.

If you've forgotten your password please see Change or Reset Your Duck ID Password.

How to recover your account

• Go to Duck ID Account Management and select Manage Your Duck ID
• Enter your Duck ID and last known password
• You will automatically be led through the recovery process. 
• You must:
  • Answer your security questions
  • Complete two factor verification
  • Accept the UO Computer and Network Use Policy
  • Reset your password
• Once those steps are complete, your account has been recovered, and you can Logout
• If you are unable to complete these steps, or are still having trouble using your account, please contact the Technology Service Desk for assistance

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