My Recently Visited Services
Your Duck ID is the first part of your UO email address before the @ sign. You use your Duck ID and associated password to log in to many services at UO, including e-mail, wireless, and Canvas.
If you are a prospective student, parent, alumni, vendor, etc. and have a technology related question, click here to open a ticket for IT support.
Local Community members use this service to request a UO Community Card.
DuckWeb is the University of Oregon’s online information system for students, faculty, and staff.
Request support with Canvas and Instructional Design. Some of the areas of support are: Canvas tools, setting up a Canvas course site, help with instructional design.
This form is designed for use by individuals who can't visit the Technology Service Desk in person. If you need help with a role/department account, follow alternate instructions at https://service.uoregon.edu/TDClient/2030/Porta...
UO Faculty and Staff use this service to request a device while traveling to high-risk countries or institutional work
Site-licensed software refers to any adopted software program that has proven itself over time and has a large enough following to warrant adoption for the entire campus.
College of Arts and Science (CAS) faculty and staff use the service to request support and training
University Faculty and Staff use this service to request Add-In or Integration services to support an add-in for Microsoft 365, Teams, Zoom (or other DWE services).
Assistance with or access to departmental file shares.
Campus IT staff or UO Colocation MOU holders will use this service to request support from the Information Services data centers
Support Advisors, Students, and others use this service to request support for Ducks on Track.
Use this service to report email phishing messages or inquire about the validity of email messages.
Use this service to request support for UONet for wireless connections to your phone, tablet, laptop, or desktop.
Use this service to request support for the Campus Virtual Labs.
Request a new Cisco voicemail mailbox or reassign an existing mailbox to another UO account.
Help requests for Advancement's implementation of Marketing Cloud for Advancement and UOAA Business Units only.
Microsoft Teams is a communication and collaboration service that is part of Microsoft Office 365.
Use this service to request support from the Information Services Enterprise Systems for Linux and Windows enterprise systems for both physical and virtual machines.
If you are a current faculty, staff, or student with the University of Oregon and have a technology related question or need technical support, use this service to submit a general help ticket.