My Recently Visited Services

Request support with Canvas and Instructional Design. Some of the areas of support are: Canvas tools, setting up a Canvas course site, help with instructional design.


Division of Graduate Studies faculty, staff, and students use this service for Slate Insight Database support.


If you are having troubles claiming your Duck ID or encountered an error during the claim process


This form is intended for sites managed by University Communications. This service page is for editors to request help on those sites.


Two-step login provides a second layer of security to any type of login, requiring extra information or a physical device in addition to the user's password.


DuckWeb is the University of Oregon’s online information system for students, faculty, and staff.


College of Arts and Science (CAS) faculty and staff use the service to request support and training


Your Duck ID is the first part of your UO email address before the @ sign. You use your Duck ID and associated password to log in to many services at UO, including e-mail, wireless, and Canvas.


This form is designed for use by individuals who can't visit the Technology Service Desk in person.


Use this service to report email phishing messages or inquire about the validity of email messages.


This service is used as intake for the Procure2Pay system, and tickets are generated by email monitor only.


Request a new Cisco voicemail mailbox or reassign an existing mailbox to another UO account.


This service is used by individuals who have severed their relationship with the University of Oregon and wish to close their Duck Bucks account. You may only submit this form if you have Graduated/Withdrawn/Retiered/Terminated from the University. Active or current Students/Faculty/Staff can not get a Duck Bucks Refund.


Use this service to get support for the UO VPN.


Use this service to request a new emergency phone.


This service is used to report issues or request support for the Oregon Public University Retirement Plan (OPURP).


This service is for department telephone coordinators and budget managers to submit requests for Microsoft Teams calling and Cisco phone service.


UO Staff and Faculty use this service to request support for the SentinelOne Server Endpoint EDR solution.


If you are a prospective student, parent, alumni, vendor, etc. and have a technology related question, click here to open a ticket for IT support.


Services for Business Process automation


Employee Onboarding: Evergreen access instructions


If you are a current faculty, staff, or student with the University of Oregon and have a technology related question or need technical support, use this service to submit a general help ticket.


For assistance with UOmail email and calendar issues.


Use this service to request support or report issues with Zoom.


This service allows your supported IT department or Technology Service Desk to be notified of any issue relating to operational use of employee devices like computers, laptops or other devices.