How to connect your gaming console to ResNet

This article offers a step-by-step guide on gaming console registration with ResNet. It covers ResNet supplies, contact information, MAC address identification, and online registration. Additionally, it provides solutions for common post-registration issues and advises on further support channels.

Overview

All residents living in university residence halls and apartments have access to the Internet at no extra cost, but gaming consoles must connected physically by an Ethernet cable and registered in order to connect to the UO network.

How to register your console

Physically connect the console

All gaming consoles must be physically connected. In all residence halls (excluding Hamilton complex), a wireless access point is located in each room. For Hamilton residence, jacks ending in B and C are active. Below is a picture of what the access point looks like. An Ethernet cable (at least Cat 5e) will be needed to connect from the console Ethernet jack to one of the available jacks on the access point.

The far left jack labeled Pass-Thru will have a red or orange plug in it. Only LAN3, LAN2, and PSE-LAN1 are available.

Find the MAC address

PlayStation

1. Go to Settings.
2. Select Network.
3. Select View Connection Status.
4. Note: the MAC Address listed as LAN Cable.

Xbox

1. Go to Settings.
2. Select Network.
3. Select Advanced Settings.
4. Note: the MAC address listed as Wired MAC.

Nintendo Switch

Nintendo Switches have a variety of ways to connect to the network. Newer Switch docks come with a dedicated Ethernet port, while older ones only have a USB-A connection. The Switch itself has a USB-C connection.

• If you plan to only use the Switch without a dock, then a USB-C Ethernet adapter will be needed.
• In cases where a dock will be used, you may need a USB-A to Ethernet adapter.

In all cases, the wired MAC address of the Switch must be registered. To find the wired MAC address:

1. Attach your Nintendo Switch to the TV dock and plug in your USB Ethernet adapter into a free USB port on the dock, OR plug your USB-C adapter directly into the Switch.
2. From the Switch’s Home screen select System Settings.
3. In the System Settings menu select Internet from the sidebar.
4. Select the Internet Settings menu, then choose Wired Connection.
   1. Note: The Wired MAC Address will only show if the Switch successfully recognizes the adapter.
5. Make note of the MAC address listed as LAN Adapter MAC Address.

Registering the MAC address online

Now that the MAC address has been identified, you must register it online following these steps:

1. Navigate to ise-guest.uoregon.edu from any web browser with Internet access. 
2. Sign in with your Duck ID and password associated with it.
3. Agree to the use terms.
4. Create a new device by clicking on the green Add button on the top left.
5. Give your console a name contain only letters or numbers.
   1. Note: This name is only for the ResNet portal and will not affect your device's name or be visible to anyone else.
6. Enter the MAC address. Please double-check the entry.
7. Click Submit.
8. Please keep record of the changed MAC address, as your registration will expire one year from the date of registry.

About ResNet

Contact Information

If you would like assistance at anytime, please feel free to reach out to ResNet by submitting a ticket, or giving us a call at 541-346-4223.

We are available Monday through Friday from 9:00 a.m. to 5:00 p.m., excluding university-recognized holidays.

Supplies available for purchase from ResNet Services

ResNet offers residence supplies that are available to purchase.

Adapters

• USB-A to Ethernet adapter: $16
• USB-C to Ethernet adapter: $22

Ethernet Cables (Cat5e)

• 6 ft. (2.1m): $6
• 20 ft. (6.1m): $8

In order to purchase equipment from the ResNet store, you must be a resident of the University of Oregon with a valid ID card. All charges will be applied to your student account. All equipment has a 30-day return policy unless otherwise stated.

FAQ

What do I do if my console isn't connecting after registration?

• Verify that the MAC address registered is the wired MAC address and not the Wi-Fi MAC address.
• Check to see if there are any typos within the MAC address entry on ise-guest.uoregon.edu.
• For Hamilton Complex residence, please verify that the Ethernet cable is plugged into jacks ending in B or C.
• If you are a returning resident, please verify that your MAC address registration did not expire.
• Please check the Ethernet cable for signs of damage.

How long after registration should my console start working?

• Please give the console 10-20 minutes for registration to activate.
• If connection issues persist, please call submit a ticket via the Wired Networking Support service, or calling ResNet at 541-346-4223