Recommended Accessories for Microsoft Teams, Cisco IP phones and Amazon Connect

Summary

Recommended accessories for use with Microsoft Teams and Amazon Connect.

Body

Recommended Accessories

Below are the recommended accessories for use with Microsoft Teams and Cisco 8851 IP phones The USB headsets are also recommended for use with Amazon Connect (Amazon Web Services doesn't support or recommend the use of wireless headsets with Amazon Connect).

How to purchase: 

Please go to Duck Depot for current UO pricing and purchasing options - Office Depot, Staples, B&H, CDW-G, and Dell sell these products. 

You can also purchase from your preferred retailer. 

If you purchase an accessory not included in this article we highly recommend that it is certified for use with Microsoft Teams.

Headsets

  • Poly Voyager 4300 series
           Poly Voyager 4300 headset
    • Bluetooth
    • Connects to computer and cell phone
    • Microsoft Teams certified
    • Works with the Cisco 8851 phone
  • Poly Voyager Focus 2
    Poly Voyager Focus 2 headset
    • Bluetooth
    • Connects to computer and cell phone
    • Microsoft Teams certified
    • Works with the Cisco 8851 phone
  • Poly Savi 8200 Series
    Poly Savi 8200 headset
    • DECT standard
    • Connects to desk phone, computer and cell phone
    • Microsoft Teams certified
    • Works with the Cisco 8851 phone

USB Desk Phone

  • Yealink MP50
    • Please note this device is not a stand alone phone.  It can only be used to initate and answer calls.  Any other action needs to be completed using the Teams desktop application (e.g. transferring a call).  The following page details what call controls are available during a call - MP50 Call Control.
    • USB and Bluetooth
    • Microsot Teams certified

Electronic Hook Switch Cable

  • Poly APU-76
      
    • Connects Plantronics/Poly CS500 series DECT headset base to a USB-A port on a computer or a Cisco 8851 phone.
    • Connects Poly Savi 7300 series DECT headset base to a USB-A port on a Cisco 8851 phone.
    • Connects Poly Savi 8200 series DECT headset base to a USB-A port on a Cisco 8851 phone.

Speakerphone

Status Light:

  • This product isn't available through Duck Depot.

Details

Details

Article ID: 120616
Created
Tue 11/17/20 6:39 PM
Modified
Mon 10/28/24 12:40 PM

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