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Network Jack Services

Service Description

Activating or moving wired network jack(s) on the campus network. For more information about the wired network, click here.

Click on the Request Help button for assistance with requesting a new network jack or to move a network jack.

Available To

Faculty and staff

Requirements

This service has no additional requirements.

Accessing the Service

Click on the Request Help button on this page.

Documentation

Visit out Network & Wireless knowledge base for all VPN related how-to articles.

Support Contact

Click on the Request Help button on this page.

Service Levels

Maintenance for wired network typically occurs Mondays at 3:30-7am and Wednesdays, Thursdays, and Fridays at 5am-7am. See Network maintenance windows at https://status.uoregon.edu/maintenance.

To check the status of this service, go to status.uoregon.edu.

To report an outage, please use this Service Outage form.

  • To report a campus network down emergency* after hours: call (541) 346-6387, select option 3 and leave a message.
  • *Network down emergency: A network problem affecting multiple campus users and/or portions of a building or larger.

Service Charges

Jack activation: $150 (one time) Move an Ethernet jack: $50

Service Provider

Information Services

Aliases

Ethernet, UOnet, network, jack, token ring

Related Services

Wired Networking