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Request Help with the UO Service Portal

Services (5)

TDNext/Technician Access

Request or remove technician access to TDNext for working on tickets.

New Service Catalog Entry

Add a new service catalog entry to the service catalog.

Update Service Catalog Entry

If a service catalog entry is out of date or contains incorrect information, submit a request here to get the service catalog entry updated.

UO Service Portal Site Help

For assistance with issues related to the service portal, such as technician access, updating group membership, forms, response templates and routing.

UO Service Portal Interested New Groups

As the UO Service Portal prepares to move towards future rollout phases, we'd like to gather information from groups about their interest in using the UO Service Portal for ticket management.