Recently Modified Articles

I have been asked to find the MAC address of my Windows 10 computer for wireless configuration. Where do I look to find it, and what's a MAC address, anyway?
I have been asked to find the MAC address of my Windows 7 computer for wireless configuration. Where do I look to find it, and what's a MAC address, anyway?
I have been asked to find the MAC address of my Apple computer for wireless configuration. Where do I look to find it, and what's a MAC address, anyway?
You can set up a static IP on your iPhone/iPad by going to Settings > Wi-Fi > clicking on the "i" next to your network > Static.
General FAQs and resources for Qualtrics.
How do I get started using RHN?
How to install OneDrive for Business onto Windows.
Installation guide for ArcGIS
This guide can be helpful when trying to connect to UO Secure but your device auto-connects to another UOregon network first.

It will go over how to adjust network priority or remove unwanted existing network connections.
Instructions for setting up a YubiKey for Two-Step Login with Yubico OTP.
Step-by-step instructions for setting up your email in Android Mail on your mobile device of cell phone.
Creating a Skype for Business Meeting Using the Windows Application
This article describes the three main causes for a job to abort and provides examples for each.
How to activate Office Online and OneDrive.
How to install McAfee VirusScan and McAfee Agent.
Information about how long resources are granted for various University Affiliations.
For additional assistance, contact your local IT department or Tech Desk.
The university offers a number of site-licensed software for faculty, staff, and students. This page offers a general list of software that's offered, where to download it, and where to ask for help if needed.
Common questions pertaining to job scheduling
Info on UO Digital Signage.
How to share files and folders in OneDrive through Android devices.
Network connectivity problems can be the result of a variety of issues. This article goes through potential issues that could cause connectivity problems, including DHCP settings, proxy settings, and device drivers.
This page provides information and instructions for getting started with the University of Oregon's two-step login service.
Hardware tokens are small devices (like USB drives or key fobs) that can provide the second factor of two-step login
The Technology Service Desk is committed to supporting University-affiliated students, faculty, and staff with their computing needs.