Skip to Knowledge Base content

Popular Articles

SAIT provides technology support for employees of the Division of Student Life, Division of Undergraduate Studies and Animal Care Services. We administer over 1500 computers and devices, over 4000 users and servers, business applications and infrastructure to support them.
For additional assistance, contact your local IT department or Tech Desk.
Install Cisco AnyConnect by going to the AnyConnect website and logging in with your Duck ID and password.
Format used for all service catalog entries.
The Technology Service Desk is committed to supporting University-affiliated students, faculty, and staff with their computing needs.
General info about SOJC IT Services.
You have two usernames at the UO: your UO ID (95#) and your Duck ID (beginning of your UO email address).
Help with resetting your DuckID password.
General information about Banner.
Recommended computer hardware and software purchases for current and current SOJC students.
How to configure your iOS Mail application to work with your University of Oregon email.
Information about affiliation rules and types.
Do I get to keep my email account after I leave or graduate from the university?
An explanation of Mailman's List Administration information.
How to claim your DuckID for new employees.
The UO Drupal Hosting Service provides an environment and infrastructure supporting the deployment of Drupal developed websites and applications in use by the University of Oregon.
What internet browsers will work with Banner.
How-to instructions on how to log into Shell on both Windows or Mac computers.
How to install the Oracle 11gR2 client.
The University of Oregon uses two different email systems: Exchange and IMAP. If you are unsure of whether you are an Exchange user or an IMAP user, see this page to learn the difference.
Instructions on how to create a new knowledge base article.
How to configure Outlook 2016 for Mac to work with your University of Oregon email.