Popular Articles

This document explains the steps in getting a static IP address on android devices.
Steps on changing the dimensions of an image in OSX.
Skype for business caches files locally on your PC or Mac to pull information quickly and efficiently.  Sometimes you may need to clear your cache to resolve specific issues.  This article explains how to clear your cache on your PC or Mac.
Instructions for how to revert to an older version of Java.
You can change your time zone in Outlook by going to File > Options > Calendar > Time Zones.
You have two usernames at the UO: your UO ID (95#) and your Duck ID (beginning of your UO email address).
The Technology Service Desk is committed to supporting University-affiliated students, faculty, and staff with their computing needs.
Help with resetting your DuckID password.
You can set up a static IP on your iPhone/iPad by going to Settings > Wi-Fi > clicking on the "i" next to your network > Static.
Network connectivity problems can be the result of a variety of issues. This article goes through potential issues that could cause connectivity problems, including DHCP settings, proxy settings, and device drivers.
For additional assistance, contact your local IT department or Tech Desk.
Links to information ranging from basic posting guides to advanced features.
Install Cisco AnyConnect by going to the AnyConnect website and logging in with your Duck ID and password.
Step-by-step instructions for setting up your email in iOS Mail.
How to claim your DuckID for new students.
Learn how to connect to UO Secure and stay connected.
Instructions for students on forwarding email to an external address.
To share files between any two machines they will need to be on the same network. The easiest way of doing this is connecting both machines to a common hub, switch, or router. A crossover cable can suffice as well, but it isn't typically recommended as it has many limitations. Once the machines are connected under the same network, you can use either the Mac or the PC as the host.
SAIT provides technology support for employees of the Division of Student Life, Division of Undergraduate Studies and other departments.
How-to instructions on how to log into Shell on both Windows or Mac computers.
The College of Design file server hosts shares for academic course folders and a temporary storage space for students called the PC-Mac Exchange.   A valid DuckID is required to access the server. If you are off campus, a UO VPN connection is also required.
This article details some error messages from Office 365 and how to fix them.
Find out which email system you're using, how to access it online, and which email programs are supported.
Learn how to export your stored email from Webmail that you would like to keep after graduation.
Steps for installing VMware Tools.