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For additional assistance, contact your local IT department or Tech Desk.
SAIT provides technology support for employees of the Division of Student Life, Division of Undergraduate Studies and Animal Care Services. We administer over 1500 computers and devices, over 4000 users and servers, business applications and infrastructure to support them.
How-to instructions on how to log into Shell on both Windows or Mac computers.
The College of Design file server hosts shares for academic course folders and a temporary storage space for students called the PC-Mac Exchange.   A valid DuckID is required to access the server. If you are off campus, a UO VPN connection is also required.
Help with resetting your DuckID password.
The Technology Service Desk is committed to supporting University-affiliated students, faculty, and staff with their computing needs.
You have two usernames at the UO: your UO ID (95#) and your Duck ID (beginning of your UO email address).
Information about how long resources are granted for various University Affiliations.
Install Cisco AnyConnect by going to the AnyConnect website and logging in with your Duck ID and password.
Step-by-step guide to clearing your browser's cache and cookies.
Links to information ranging from basic posting guides to advanced features.
Instructions on how to connect to the School of Journalism and Communication (SOJC) file server (SOJC-Files).
How to claim your DuckID for new students.
What internet browsers will work with Banner.
General info about SOJC IT Services.
Skype for business caches files locally on your PC or Mac to pull information quickly and efficiently.  Sometimes you may need to clear your cache to resolve specific issues.  This article explains how to clear your cache on your PC or Mac.
This article details some error messages from Office 365 and how to fix them.
Recommended computer hardware and software purchases for current and current SOJC students.
General information about Banner.
This article provides answers to frequently asked questions about Skype for Business.
This article explains how to download, install and set up Skype for Business in Windows 10.
The University of Oregon uses two different email systems: Exchange and IMAP. If you are unsure of whether you are an Exchange user or an IMAP user, see this page to learn the difference.
The articles linked here explain how to download, install and set up Skype for Business on different operating systems.
About Banner with AppNav.
Meltdown and Spectre are two recently-disclosed vulnerabilities present in many modern CPUs. These vulnerabilities may allow an untrusted webpage or client process to completely compromise the computer. Complete compromise could allow password theft, document theft, document deletion, malware installation, and other malfeasance.