SPF and DKIM for Third Party Mail Senders

Tags Email SPF DKIM

Overview

When using third party mail senders to send out mass email communications on behalf of an @uoregon.edu address, there is an increased likelyhood that email providers will consider those emails as potential spam. This is due to the fact that the email providers can see that the messages are coming from mail servers that are not associated with the University of Oregon.

There are a number of protocols that email providers use to validate whether email is authentic two of which are SPF and DKIM. Both protocols are used to validate that the server sending the messages has been approved by the Unviersity of Oregon to send mail on behalf of the university. In order to add SPF or DKIM records for those third party senders, Information Services needs to add network configuration records based on information that those third party senders provides.

Information

How can I get an SPF record added for my third party mail sender

The third party sender will need to provide you with a list addresses of the servers that they send mail from. You will then need to provide Information Services with that list of addresses in this request https://service.uoregon.edu/TDClient/Requests/ServiceDet?ID=24538.

How can I get a DKIM record added for my third party mail sender

The third party sender will need to provide you with a list address pairs. These pairs include one address that will be on the University of Oregon domain and the other points to one of the third parties servers. You will then need to provide Information Services with that list of address pairs in this request https://service.uoregon.edu/TDClient/Requests/ServiceDet?ID=24538.

Details

Article ID: 76291
Created
Wed 4/17/19 11:19 AM
Modified
Fri 5/24/19 4:07 PM