Setting Up Email: macOS Mail Application

Overview

This article is designed to guide university-affiliated persons through the process of configuring their University of Oregon email account with the Mail application for macOS.

If you aren't sure which email system you are on, please see All About Email at UO.

Process

Please note that users with large mailboxes may experience extremely long sync times or fail to sync any new messages. If you are experiencing excessive loading issues with Mac Mail, it is recommended to check your email using an alternative method — such as through a web browser or the Outlook for Mac.

1. Open the Mail application. The icon resembles a stamp.
2. In the top left corner of your screen, click Mail.
3. In the Mail menu, click Add Account...
4. For the mail account type, select the second option, Exchange, and click Continue.
5. In the Name field, enter your name as you would like it to appear in your email messages.
6. In the Email Address field, enter your full UO email address.
7. Click Sign In, then click Configure Manually.
   • If you click Sign in again instead of Configure Manually, a browser sign-in page will open where you can sign in with your full UO email address and password as well.
8. In the Password field, enter your Duck ID password.
9. Click Sign In again.
10. Another box will appear with options of what applications you would like to use with this account. Make sure Mail is checked and click Done.

To update your password:

1. Open the Mail application.
2. In the top left corner of your screen, click Mail.
3. Click Settings...
4. A new window will appear. Click Accounts at the top of this window.
5. Click your UOregon Exchange/UOmail account on the left-hand side.
6. Click the Server Settings tab towards the top of this window.
7. Clear the Password field and enter in your current Duck ID password.
8. In the bottom right corner of this window, click Save.