How to Sponsor a Guest for Wireless Network Access

Question

  • How do I sponsor a guest for Wireless Network Access?

Solution

One of the ways that guests visiting the University of Oregon can gain access to UO's wireless network and the internet is by having a UO faculty or staff member sponsor them. (Guests also have the option of Registering themselves for 7-day access, and some visitors can use eduroam. Learn more at Wireless Network Guest Access.)

There are two main reasons faculty and staff might choose to sponsor a guest's wireless access rather than having the guest self-register:

  1. For the guest's convenience
  2. To provide wireless access to firefighters, police officers, and journalists at UO athletic venues, where the self-service accounts do not work

The sponsor will typically have some relationship with the guest. By sponsoring the guest, the sponsor takes responsibility for the actions of the guest while they are using the University of Oregon network. Staff or faculty at service desks (library reference desk, Technology Service Desk, or event support staff) generally will not sponsor guests unless they have invited the guest to campus or are asked to sponsor the guest by an eligible sponsor.

IMPORTANT: Please do not create a single account for use by multiple guests. If this is done and there is any problem with any user on that account, that single account could be revoked, which would affect all of the guests using that account. Please provide an individual account for each guest using one of the methods below, or ask your guests to Registering themselves.

How to Sponsor a Guest

  1. Open your browser and go to https://sponsors.uoregon.edu
  2. Log in using your Duck ID and password.
  3. You will be taken to the home screen, where the options at the top of the page are Create AccountsManage AccountsPending Accounts, and Notices. Below we'll explain how to create accounts and manage accounts.
  4. When you're done using the sponsors website, click the Welcome [yourduckid] dropdown menu in the upper right corner of any page, then select Sign Out.

Create Accounts

  1. There are three ways to create accounts:
    • Known: Create an account for a single user whose email address you know.
    • Random: Create up to 50 generic accounts at once.
    • Import: Create up to 50 accounts at once for users whose email addresses you know.

Create Accounts: "Known"

  1. Enter your guest's first name, last name, and email address. (Only the email address is required.)
  2. Choose the start date and end date for the guest's access. Note: Due to a quirk in the system, if you want to provide your guest with access for 7 days, you should specify an 8-day time period. (Only deans, VPs, or above, and their designees can sponsor guests for longer periods of time by emailing account@uoregon.edu.)
  3. Click the Create button.
  4. The account information, including password, will appear on the next page. To send your guest an email containing their username, password, and instructions for logging in to the UO Guest wireless network, click the Notify button in the lower left. (You can also notify them later.)
    1. In the Notify popup window, select Email. Under Sponsor's email address:*, enter your UO email address. To receive a copy of the email message, select Copy me.
    2. To print a copy of the email message to the guest, select the Print option.
    3. Click the OK button.
  5. Click the Done button.
  6. If desired, give a printout of the email notification to your guest.

Create Accounts: "Random"

  1. Enter the number of accounts you want to create.
  2. Enter a username prefix of your choice. (Uppercase letters will be converted to lowercase.) For each account, the system will add 8 random characters to the end of that prefix.
  3. Choose the start date and end date for the guests' access. Note: Due to a quirk in the system, if you want to provide your guests with access for 7 days, you should specify an 8-day time period. (Only deans, VPs, or above, and their designees can sponsor guests for longer periods of time.)
  4. Click the Create button.
  5. The list of accounts will appear on the next page, along with the corresponding passwords. To save this list, print this page from your browser by using the keyboard shortcut command-P (Mac) or control-P (Windows). (Note: This is different than clicking the Print button on the screen!) This is the equivalent of the "Bulk Handout" option from theTODO old sponsors website.
  6. To print one account per page, click Print. This is the equivalent of the "Individual Handout" option from the TODOold sponsors website.
  7. Click the Done button.
  8. Distribute printouts of the account information to your guests.

Create Accounts: "Import"

  1. Download the required template file by clicking the Download Template link.
  2. Your browser should download a file named guests.csv.
  3. Open that file in Microsoft Excel or another spreadsheet application. (Don't have Excel? It's available free to all UO faculty, staff, and students through Office 365. Learn more at https://service.uoregon.edu/TDClient/KB/ArticleDet?ID=32948.)
  4. The file contains columns labeled First name:Last name:, and * Email address:. Enter information for your guests below those headers. (Only the email address field is required.)

    • For example, if you are helping host a conference of your peers and you have a spreadsheet that lists all the attendees, including a column that has their email addresses, all you have to do is open your spreadsheet, select and copy the data from that column, then paste it into the corresponding column of the guests.csv file.

  5. Save your file. It's fine to rename it, but be sure to keep the .csv format.

  6. Go back to your browser window, click the Select File button, and navigate to your .csv file (e.g., guests.csv).

  7. Click the Import button.

  8. A popup will say "Account importing will be processed in the background. Check Notices for status." Click the X in the upper left corner of the popup window to dismiss it.
  9. Click the Notices button on the home screen.
  10. Under Action Name, you should see a link labeled Create Import Accounts. Click that link.
  11. The account information will appear on the next page. To send your guests emails containing their usernames, passwords, and instructions for logging in to the UO Guest wireless network, click the Notify button in the upper right. (You can also notify them later.)
    1. In the Notify popup window, select Email. Your UO email address should autofill under Sponsor's email address:*.
      1. To receive a copy of each email message, select Copy me.
      2. To receive an email summary of all the usernames and passwords for the accounts you just created, select Accounts created:.
    2. To print a copy of all of the email messages to the guests, select the Print option.
    3. Click the OK button.
  12. Click the Done button.
  13. If desired, give printouts of the email notifications to your guests.

Manage Accounts

  1. The Manage Accounts page allows you to take a variety of actions.
    • Resend email notifications to users, or reprint those notifications.
    • Extend accounts beyond the original end date. Note: Extensions that would make the account last longer that 8 days total will not be processed.
    • Reset Password. Note: This shouldn't be necessary, but it is possible in case your guest would prefer a different password.
  2. To take any of these actions, first select at least one account from the list of accounts by checking the box to the left of the username. (To select all accounts, check the box next to the User... column header.)

Sponsor's Responsibilities & Guidelines

Guest's conduct: By sponsoring a guest, you take responsibility for the actions of that guest while they are using the University of Oregon network.

Connecting to wireless: You're responsible for helping your guest connect to the network. From their computer or mobile device, your guest should select the "UO Guest" wireless network. In the popup that appears, they should then enter the username and password assigned to them.

Usernames: For "Known" and "Imported" guest accounts, the username is based on the guest's email address (e.g., "jersmith@uoregon.edu"). Note: If you create more than one account using the same email address, the usernames for the second and subsequent accounts will have numerals added onto the end (e.g., "jersmith@uoregon.edu1", "jersmith@uoregon.edu2").

Passwords: A common problem that guests have had in the past is forgetting their passwords. As their sponsor, you can resend them the email notification containing their username and password. See Manage Accounts above. Please note that, unlike in the old sponsorship system, guests no longer need to change their passwords. They should simply log in using the password they receive in the email notification or on the printout you've given them. If your guest would prefer a different password than the one they were originally assigned, you can reset their password. See Manage Accounts.

Details

Article ID: 32364
Created
Wed 6/21/17 12:20 PM
Modified
Wed 8/22/18 8:37 AM