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SAIT - Division of Student Life IT

About Us

SAIT provides technology support for employees of the Division of Student Life, Division of Undergraduate Studies and Animal Care Services (see below for full list).  We administer over 1500 computers and devices, over 4000 users and the servers, business applications and infrastructure to support them.  SAIT is open for business from 8am to 5pm, Monday - Friday, excluding UO holidays.

How to Request Help

Search the Service Catalog for the topic you need help on and use the Request button on that page. Can't find what you are looking for?  You can use our quick Get Help form!

Quick Links:  - Go to these pages and click the GREEN REQUEST HELP button on the right of each page!

Service Examples
Computer, laptop, tablet, monitors or other device issues computer beeping, cracked laptop screen
Printing issues problems with printers
Exchange Email & Calendaring help calendar sharing help, assistance with outlook issues
Software issue or update request I need to update my Java, please install Visio, Firefox is crashing
O and P Drive questions New folders, Change access, accidentally moved folder
New employee setup We have hired a new staff person, we need them setup with acess to the P drive and email
Employee access termination and archiving Staff member is leaving and we need to take a backup of their home drive
Computer moves, reassignment, reimaging requests Office moves, computer shuffles
Department / Role account request / issue Password reset for my department or group account, new accounts for programs or roles
SAIT equipment purchasing I want to purchase a new computer, I need toner for a non-xerox printer
SAIT equipment checkout I need to borrow a laptop for a conference
Spark (chat/instant message) questions Spark isn't working, add people to Spark group
Fusion/SRC help Fusion isn't displaying images, the people import didn't work, the turnstile is broken, the card scanner isn't working
CS Gold / Card Office Issues with people imports, issues with card printers, issues with webmanager
Titanium help Titanium report problems
Four Winds Digital Display Issues with Digital displays, including EMU room ipads
Maxient Issues with maxient functions or reports
Campus Cash help new card reader requested, card reader malfunctioning
IT Consulting We need help with our new building, project or RFP, we need a technology solution for a business process in our department
I need help with something else! don't see your issue listed above?  

 

Self-Help Knowledge Base Links:

 

Other Contact Information

Phone: 541-346-1130
Spark: Contact us via the SAIT Helpdesk group

In Person: We are in Room 303 in the Erb Memorial Union. Use the elevator or stairs in the Northwest corner of the building. No other route provides access to our side of the 3rd floor. Give us a call or ask for directions at the ground floor information desk if you can't find us!

Emergency after-hours contact information: Call 541-346-3462 to be connected with an on-call staff member in the event of a business emergency

 

SAIT Department List

Division of Student Life

  • ASUO Professional Staff and Student Groups and Organizations
  • Career Center 
  • Department of Physical Education and Recreation
  • Erb Memorial Union 
    • Card Office
    • Center for Student Involvement
    • Club Sports
    • Craft Center
    • Guest Services
    • KWVA
    • Moss Street Children’s Center
    • Outdoor and Bike Program
    • Scheduling and Event Services
    • Student Sustainability Center
    • Ticket Office
  • Holden Center
  • Office of the Dean of Students
    • Student Conduct
    • Fraternity Sorority Life
    • Sexual Violence Prevention & SWAT
    • Alcohol and Drug Prevention
    • Sexual Assault Response
    • Veterans Center
    • Nontraditional Student Union
    • LGBTAQ3/LGBTQIA
    • Men’s Center
    • Women’s Center
  • Office of the Vice President for Student Life
    • Assessment and Research
    • IT (SAIT)
    • Major Student Events
    • Parent and Family Programs
    • Strategic Communication and Marketing
    • Title IX

Student Services and Enrollment Management

  • University Counseling and Testing Center

Division of Undergraduate Studies

  • Academic Advising 
  • Accessible Education Center 
  • First Year Programs 
  • Office of the Vice Provost for Undergraduate Studies

Animal Care Services 

 

 

SAIT Staff Members

  • Cleven Mmari – Director
  • Michelle Brown – Assistant director
  • Shane Martins –  Enterprise desktop administrator
  • Michael Orr – Helpdesk Manager
  • Billy Ray – Specialty applications
  • Anthony Ross - Helpdesk Student Staff Member
  • Austen Lake - Helpdesk Student Staff Member
  • Jason Green - Helpdesk Student Staff Member
  • Payton Bruni - Helpdesk Student Staff Member
  • McKenzie Farrington - Helpdesk Student Staff Member
  • Shalyn Hockett - Helpdesk Student Staff Member
  • Tyler Quatraro - Helpdesk Student Staff Member

 

 

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Details

Article ID: 31878
Created
Mon 6/12/17 11:29 AM
Modified
Fri 8/25/17 2:15 PM