IT Professional Services

Categories (4)


FAQ and how to install VMware.


Info on UO data centers.

Red Hat Network (RHN)

FAQ and how to use the Red Hat Network.

IT Support Contact Information

Contact information for various IT support groups.

Articles (9)

Active Directory FAQ

Frequently asked questions regarding active directory.

BeyondTrust (formerly Bomgar) FAQ - End Users

This is a Bomgar FAQ targeted at end users who are receiving support from a Bomgar Representative.

BeyondTrust (formerly Bomgar) FAQ - Support Representatives

This is a Bomgar FAQ targeted at support representatives who utilize Bomgar to help support their users.

Connecting to the UO - Information Services Globus Endpoint

Learn how to connect to the UO - Information Services Globus Endpoint.

Exchange Admin Request and Approval Process

How to apply to become an exchange administrator.


Info on the University of Oregon's AMAG access control system.

TSD Service Access by Affiliation

This article is a list of services the Technology Service Desk provides and who they provide these services to.

UOCloud Provisionable Storage SLA

UOCloud Storage service SLA