College of Education IT Support

Use this service to submit tickets that that previously would have been submitted through the COE Help page ( to the UO Service Portal. You can get help with the following (you can still get support if your issue is not listed):

  • COE File Server - sometimes referred to the O drive. This includes connecting, changing permissions, etc.
  • Audiovisual Technology – includes assistance with scheduling, configuring or using AV equipment.
  • Others
General Support: For support for more general issues, such as help with your computer, software, printers, email and calendars see the general Service Catalog.

For an overview of how to use the support portal, consult this article on Using the UO Service Portal.

How to Create a Ticket

To request support click Create a Ticket (top right of the page) and complete the form and select the type of help you are requesting.

Availability and Access

Available to all College of Education faculty and staff.

You can expect a response within 6 business hours.

Support options for faculty, staff, and student employees for remote working see the articles on the right.


If you have any additional questions view the Contact Technology Help page.

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Create a Ticket


Service ID: 45096
Mon 8/10/20 1:45 PM
Tue 8/25/20 9:29 AM