Endpoint Protection Support

Use this service to request support for Endpoint Protection, including but not limited to:

• IT Staff only
  • Checking in software
  • Deployment or permissions issues
  • Temporarily disable Defender for Endpoint on a client for troubleshooting.
  • Create a new rule exception for Defender for Endpoint.
• Other (please describe)

How to Request Support

To request support click Request Support (top right of the page) and provide the requested information.

1. Title, a short phrase describing your request
2. Affiliation (Faculty, staff, student, or IT Staff)
3. If IT Staff select the specific request
   1. Temporarily disable Defender for Endpoint on a client for troubleshooting.
   2. Create a new rule exception for Defender for Endpoint.

Availability and Access

Current faculty, staff, and students have access to McAfee.

Defender for Endpoint is available to any managed University of Oregon device. Please see this page for more information: Microsoft Defender for Endpoint

Questions

If you have any additional questions, view the Contact Technology Help page.

[back to top]