Skype for Business Support

Service Description

Skype for Business is a collaboration service that is part of Microsoft Office 365. Skype for Business offers features such as point-to-point videoconferencing, group videoconferencing, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.

Available To

As of April 24, 2018, Skype for Business is available to all UO employees.

For more information about this service launch, see


This service has no additional requirements.

Accessing the Service

Visit our Knowledge Base articles about downloading, installing, and setting up Skype for Business on various operating systems.

Note: If your computer is managed by IT staff in your unit, please consult them before trying to install Skype for Business.


Visit our Skype for Business Knowledge Base for all related how-to and informational articles or get started with the Related Articles listed on the right side of this page.

For information on Skype-compatible headsets, microphones, and other related equipment, see Microsoft's Hardware Solutions Catalog at

For more information about this service launch, see

Support Contact

Click on the Request Help button on this page.

Service Levels

Skype for Business is expected to be available 24 hours a day, 7 days a week, 365 days a year.

To check the status of this service, go to

To report an outage, please use this Service Outage form.

Service Charges

There are no additional charges for the use of this service.

Service Provider

Information Services


Skype, videoconferencing, video conference

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