Authentication Services Support

Campus IT staff use this service for support with Shibboleth single sign on, including but not limited to:

  • New integration
  • Report problems
  • Request changes to an existing integration
  • Other

If you are using Shibboleth SP, please see the Shibboleth Wiki for a technical reference.

For technical information regarding application integration with Shibboleth, see the Related Articles (right side of the page).

How to Create a Ticket

To request support click Create a Ticket (top right of the page) and provide the requested information.

Availability and Access

Campus IT Staff

The requestor provides the SP’s InCommon registered Entity ID or the metadata for their SP. They will configure the SP to rely on one of the following IdP InCommon registered Entity IDs or download and configure the metadata manually.

Prod IdP Entity ID:

Test IdP Entity ID:

The IdP includes both a Production and Test instance. Start by requesting integration between your SP and the Test IdP. Please include the Duck IDs of all team resources that will be testing your SP against the Test IdP. After successful testing, request integration between your SP and the Prod IdP.

When submitting your integration request, you will be able to select the unrestricted attributes you want the IdP to release alongside the assertion. To request access to restricted attributes, please download, print and fill out the Shibboleth Attribute Request Form. Complete Page 1 and sign and date Page 2. Data Steward Approval on the bottom of Page 2 should be left blank. Please submit the form using the above "Create a Ticket" button.


If you have any additional questions view the Contact Technology Help page.

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Create a Ticket

Related Articles (3)

Definitions of affiliation types.
This article describes how Service Providers can integrate their solutions with the Shibboleth Identity Management Solution and offer single sign-on to users.
Information about when technology resources are granted, what services are automatically added, and how to request other services.


Service ID: 20172
Fri 5/26/17 2:47 PM
Thu 9/14/23 9:26 AM