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Learn some quick troubleshooting tips for call quality problems. Plus, learn about the Call Health panel in Teams.

Learn how to enable and disable captioning (automated transcripts) for your Zoom recordings.

Service Portal page for UO Portland Output Room digital print shop.

Tips for having the best experience with audio- and videoconferencing using Microsoft Teams, Zoom, or other applications.

This article provides information about two campus resources for large-format printing: The College of Design's Output Room and Campus Copy (UO Printing and Mailing Services).

Agent guide to use AWS Connect contact-center software

Information about Amazon Connect.

This article is designed to act as an overview of Microsoft Teams Live Events, showcasing how to access it along with some of the key features of the service.

This standard outlines the requirements for the University of Oregon community to connect to the university's network.

This document presents policies for acceptable use of University of Oregon computing resources. It neither reduces nor expands existing acceptable-use policies, but merely clarifies and illustrates the sorts of behaviors that may result in a response by the university or other interested parties.

This article is designed to act as a rubric for quick reference for any UO Service Portal content creators and authors and is derived from the Knowledge Management Style Guide.

Install Cisco Secure Client by going to the Secure Client website and logging in with your Duck ID and password.

Learn how to enable live captioning (real-time subtitles) for your meetings in Microsoft Teams.

The User Support Services (USS)–Technology Service Desk, also known as the Tech Desk or TSD, is committed to supporting UO-affiliated students, faculty, and staff with their computing needs.

Amendments to State of Oregon Policies on Acceptable Use of State Electronic Information Systems (Version 3: 8/1/1997).