Search34 Results
- Knowledge Base
- Email, Calendar, and Collaboration
- Collaboration
- Microsoft Teams
- Teams Calling
How do I manage my contacts and speed dial contacts using Microsoft Teams?
- Knowledge Base
- Email, Calendar, and Collaboration
- Collaboration
- Microsoft Teams
- Teams Calling
How do I use the dial pad in Teams calling? How do I make multiparty calls?
- Knowledge Base
- Telephones, Radios, and Television
- Telephones and Voicemail
- General Phone Info
Information regarding dialing local calls placed from campus lines and local calling prefixes.
- Knowledge Base
- Email, Calendar, and Collaboration
- Collaboration
- Microsoft Teams
- Teams Calling
Learn about whether to use Microsoft Teams to dial 911 for emergency calls and how to optimize 911 call routing if you do.
- Knowledge Base
- Telephones, Radios, and Television
- Telephones and Voicemail
- Cisco IP Phones
Learn how to make a call using a Cisco IP Phone.
- Knowledge Base
- Email, Calendar, and Collaboration
- Collaboration
- Microsoft Teams
- Teams Calling
Scenarios for calling through Microsoft Teams: calling a UO colleague, calling outside UO, and for someone calling you.
- Knowledge Base
- Email, Calendar, and Collaboration
- Collaboration
- Microsoft Teams
- Teams Calling
How to place a call through Microsoft Teams.
- Knowledge Base
- Telephones, Radios, and Television
- Telephones and Voicemail
- Amazon Connect
Information about Amazon Connect especially highlighting changes from our older Avaya system.
- Knowledge Base
- Telephones, Radios, and Television
- Telephones and Voicemail
- Directory and Operator Info
Information about how to use the campus directory as well as state, national, and international directories.
- Knowledge Base
- Telephones, Radios, and Television
- Telephones and Voicemail
- Cisco IP Phones
Learn how to view call history using a Cisco IP Phone.
- Knowledge Base
- Telephones, Radios, and Television
- Telephones and Voicemail
- General Phone Info
Information about on-campus and off-campus emergency and important numbers.
- Knowledge Base
- Telephones, Radios, and Television
- Telephones and Voicemail
- Directory and Operator Info
The Phonetic Operator (a.k.a. Ernestine) is a system for looking up University of Oregon staff, faculty, and department phone numbers.
- Knowledge Base
- Email, Calendar, and Collaboration
- Collaboration
- Microsoft Teams
- Teams Calling
How do I place a call on hold or transfer to another contact?
- Knowledge Base
- Telephones, Radios, and Television
- Telephones and Voicemail
- General Phone Info
Information about cell phone and landline international calling rates.
- Knowledge Base
- Telephones, Radios, and Television
- Telephones and Voicemail
- General Phone Info
Information about unsolicited and undesirable telephone spam and spoofing. Spoofing means that the caller has falsified their caller ID. Be wary of all unsolicited contact. Do not divulge sensitive or personal information for any unsolicited contact.