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- Knowledge Base
- Service Portal/TeamDynamix
This article is intended to guide faculty, staff, and students through the basics of how to navigate the UO Service Portal.
- Knowledge Base
- Teaching, Learning, Classrooms, and Labs
- Classrooms and Labs
- Computer Lab Printing
- PaperCut
- How to use
Learn how to release a print job on a UO PaperCut-managed printer from the UO PaperCut Portal.
- Knowledge Base
- Service Portal/TeamDynamix
- TDNext
If sensitive data such as FERPA, HIPAA, PCI, SSN, etc. information needs to be removed from a ticket, use the process outlined here.
- Knowledge Base
- Software and Apps
- Business Applications
- EMS
Accruent provides in-depth interactive training for the university's enterprise scheduling software, EMS. This article details how to access the training.
- Knowledge Base
- Service Portal/TeamDynamix
- Knowledge Base
- Article Management
How to archive an article within the UO Service Portal.
- Knowledge Base
- Desktop, Devices, and Printing
- Printing
Service Portal page for UO Portland Output Room digital print shop.
- Knowledge Base
- Service Portal/TeamDynamix
- Knowledge Base
- Article Management
This article is intended to provide users within the UO Service Portal that have the ability to create, edit, and publish knowledge base articles.
- Knowledge Base
- Service Portal/TeamDynamix
- Knowledge Base
- Guides and Standards
The style guide for knowledge base articles within the UO Service Portal along with links to supplemental style resources used at the university.
- Knowledge Base
- Service Portal/TeamDynamix
- Knowledge Base
- Getting Started
This article is designed to guide any UO Service Portal content creators through the process of adding an image to a knowledge base article (KBA).
- Knowledge Base
- Service Portal/TeamDynamix
- Knowledge Base
- Article Management
This article is designed to guide content creators through the process of adding related articles to a knowledge base article (KBA) in the UO Service Portal.
- Knowledge Base
- Service Portal/TeamDynamix
- Knowledge Base
- Guides and Standards
This article is designed to act as a rubric for quick reference for any UO Service Portal content creators and authors and is derived from the Knowledge Management Style Guide.
- Knowledge Base
- Teaching, Learning, Classrooms, and Labs
- Teaching and Learning Tools
- Canvas
- Canvas Apps
- ANVILL
This page explains what an ANVILL Voiceboard activity or post is.
- Knowledge Base
- Accounts and Access
- Duck ID
Explains how to update your computer and accounts after changing your Duck ID password.
- Knowledge Base
- IT Support Contact Information
USS-Academic North serves the faculty, staff, and graduate employees of the College of Design, School of Journalism and Communication, and various departments throughout the College of Arts and Sciences as well as the Oregon Institute of Marine Biology and the Pine Mountain Observatory among others. For a specific list of departments served and services offered, please read the article.
- Knowledge Base
- IT Support Contact Information
USS-Academic Central serves the faculty, staff, and graduate employees of the Lundquist College of Business, School of Law, and various departments throughout the College of Arts and Sciences as well as UO Portland and others. For a specific list of departments served and services offered, please read the article.