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This article is a quick reference for how to handle, transmit and dispose of sensitive data.
For users of the decommissioned legacy Student Data Warehouse (SDW), the following guide was developed to assist with transitioning their reporting to IDR. It provides suggested reports or packages in IDR that are the equivalent to what was found in the SDW.
This article is designed to act as a rubric for quick reference for any UO Service Portal content creators and authors and is derived from the Knowledge Management Style Guide.
If you or your organization are scheduling a Teams meeting with external users, your meeting or event may be susceptible to Teamsbombing by uninvited/unwanted guests.  Learn how to prevent and respond to Teamsbombing when hosting events open to the public.  (Teamsbombing name borrowed from popular reference Zoombombing.)
Learn how to add related services to a knowledge base article. Making the reference will tie it to the appropriate service page in the service catalog.
Slides are customized posts that consist of an image and an associated post tagged to the image's caption that is displayed on the designated homepage for the site. This article explains how to create a slide.
Learn how to use Cisco IP Phones
This article covers the guidelines for working remotely within the Information Services (IS) unit.
Basic checkout agreement policies for User Support Services Classroom Technology (USSCT) circulation desk. This page will be frequently updated/revised by IS.
Policy related to acceptable use of university data.
How to archive an article within the UO Service Portal.
Instructions on how to create a new knowledge base article.
USS provides purchasing services to UO departments, programs, and institutes for the purpose of procuring computer and other IT equipment for use by their faculty, staff, & students.