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- Knowledge Base
- Information Security
- Guidelines
Learn more about the compliance guidelines to meet the UO Endpoint Management Standard.
- Knowledge Base
- Software and Apps
- Business Applications
- DuckDocs (OnBase)
Learn how to create and manage records from the Records Management Office.
- Knowledge Base
- Email, Calendar, and Collaboration
- Email Lists and Groups
- Mailman
The Membership Management page is where administrators may change access and format options for individual subscribers.
- Knowledge Base
- Email, Calendar, and Collaboration
- Collaboration
- Microsoft Teams
- Teams Calling
Instructions for authorizing users to manage recordings and using the recording management options in Teams settings
- Knowledge Base
- Accounts and Access
- Identity Management
Information about credentialing agents.
- Knowledge Base
- Accounts and Access
- Identity Management
Definitions of affiliation types.
- Knowledge Base
- Email, Calendar, and Collaboration
- Collaboration
- Microsoft Teams
- Teams Calling
How do I place a call on hold or transfer to another contact?
- Knowledge Base
- Email, Calendar, and Collaboration
- Email Lists and Groups
- UOmail Lists and Groups
How to manage a Distribution list (DL) in Outlook.
- Knowledge Base
- Desktop, Devices, and Printing
- Desktop and Devices
Learn how to enable internet-based client management with Microsoft Endpoint Configuration Manager (MECM).
- Knowledge Base
- Software and Apps
- Business Applications
- DuckDocs (OnBase)
DuckDocs is an enterprise document management system for digitization of files and automation of business workflows.
- Knowledge Base
- Accounts and Access
- Duck ID
This article describes how Service Providers can integrate their solutions with the Shibboleth Identity Management Solution and offer single sign-on to users.
- Knowledge Base
- Service Portal/TeamDynamix
- Knowledge Base
- Guides and Standards
This article is designed to act as a rubric for quick reference for any UO Service Portal content creators and authors and is derived from the Knowledge Management Style Guide.
- Knowledge Base
- Email, Calendar, and Collaboration
- Collaboration
- Zoom
This article is designed to explain the support structure for Zoom and its plugin within Canvas, the UO's course management service and how to access its different features.
- Knowledge Base
- Desktop, Devices, and Printing
- Desktop and Devices
User Support Services (USS) uses enterprise device management to streamline processes, provide a more secure, sustainable, and efficient model for support, and provide self-service options for university-owned Windows and Mac computers. More information about management can be found here: USS-Managed Computer Information. As part of this device management, computers will receive frequent updates to applications and the operating system, this ensures stability and improves security.
- Knowledge Base
- Information Security
- Data Handling
This procedure seeks to ensure that Learning Tool Integrations (LTIs) with the UO’s Academic Learning Management System (LMS) are appropriately assessed and documented to protect the confidentiality, integrity and availability of the data.