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- Knowledge Base
- Email, Calendar, and Collaboration
- Collaboration
- Microsoft Teams
- Teams Calling
Learn some quick troubleshooting tips for call quality problems. Plus, learn about the Call Health panel in Teams.
- Knowledge Base
- Information Security
- Training
This article describes the Security Awareness Program at the University of Oregon
- Knowledge Base
- Storage and File Sharing
- Department File Servers
How to connect to Home/Groups (also called O and P) file shares.
- Knowledge Base
- Service Portal/TeamDynamix
- TDNext
If sensitive data such as FERPA, HIPAA, PCI, SSN, etc. information needs to be removed from a ticket, use the process outlined here.
- Knowledge Base
- Telephones, Radios, and Television
- Telephones and Voicemail
- General Phone Info
Information about on-campus and off-campus emergency and important numbers.
- Knowledge Base
- Information Security
- Guidelines
- Personal technology guidelines
This article provides a high-level overview of securing home networks with links to specific articles.
- Knowledge Base
- Software and Apps
- Department Software
Info on UO Digital Signage.
- Knowledge Base
- Network and Wireless
- Network
Instructions on how to connect to the UO's wireless network for guests visiting the University of Oregon.
- Knowledge Base
- Information Security
- Guidelines
Some tips for how to value your data — such as your location, contacts, and photos — as much as the people and companies who buy it.
- Knowledge Base
- Information Security
- Training
Learn about UO Cybersecurity Basics, an online training available to all UO employees, and about cybersecurity awareness.
- Knowledge Base
- Desktop, Devices, and Printing
- Desktop and Devices
The purpose of the following document is to establish a set of computer standards, as well as define how employee and lab computers are purchased, replaced, reused, and how surplus is handled (this is often referred to as Asset Management).
- Knowledge Base
- Software and Apps
- Department Software
- Confluence
This is a guide about best practices in the use of Confluence (confluence.uoregon.edu).
- Knowledge Base
- Information Security
- Data Handling
- Knowledge Base
- Data Backup and Recovery
- Cohesity/UOCloud
Creating a custom report in Cohesity.
- Knowledge Base
- Desktop, Devices, and Printing
- Desktop and Devices
The Journalism Computer Replacement Policy (JCRP) program is intended to subsidize regular, four year replacement of primary desktop/laptop computers in the School of Journalism and Communication; improving record keeping of inventory and licenses; and lowering the cost of computers and desktop support services to the School of Journalism and Communication, and the University of Oregon.