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For unit IT Administrators, this article describes how to synchronize AD Security Groups with Dropbox.

This article describes how to create a group in UOmail.

An overview on Dropbox Groups: how they are made and how they can be used.

An overview of call groups and call queues in Microsoft Teams.

How to connect to Home/Groups (also called O and P) file shares.

How do I set how calls interact with my Teams experience? Can I make call groups?

Instructions for using UOmail to add or remove members from a distribution list.

Instructions for DuckDocs Department Admins to modify users' group membership in DuckDocs.

Adding a Microsoft Teams team to an existing Office 365 group and team site.

Faculty and staff may request these additional UO Dropbox services: user-managed and university-managed Dropbox Groups and Dropbox Teams

The following standard practices for Banner data entry have been developed by the Banner Coordinating Group (BCG). It is vital that employees who enter data to Banner follow these standard practices so that data remains consistent throughout the system. Even if you will only be querying data from the system, you should familiarize yourself with this information for use in the name search feature of Banner.

An overview of user-managed and university-managed team folders with a comparison of their features and recommendations.

Best practices recommendations and guidelines for using Microsoft Teams.

Exchange email users may require Send As permission for another Exchange mailbox.

Describes the steps in creating a child ticket for Tier 2 escalation.