Adding additional mailboxes to your Outlook account

Question

How can I add additional mailboxes to my Outlook?

Solution

If you have been delegated access to additional mailboxes by your IT department, you can add those to your Outlook with the following steps.

Old Outlook for Windows

1. Open the Outlook application on your computer.
2. Click on the File tab in the top left corner.
3. Click on Account Settings then select account settings again from the drop-down menu.
4. In the new window that appears, double-click on the email account you would like to add mailboxes to (most likely your own)
5. Click on More Settings... then click on the Advanced tab.
6. Click Add... then type in the name of the mailbox you would like to add to your account and click OK.
7. Once you've added the mailbox, click Apply, then OK.
8. Close Outlook and re-open it and your mailbox will be added and will show up at the bottom of your list of mailboxes in the left column of Outlook. (Note: that it may take some time to fully load the contents of a recently added mailbox.)

New Outlook for Windows

1. Open the Outlook application on your computer.
2. Right-click on your email address in the left bar, and select Add a Shared Folder or Mailbox.
3. In the box, enter the email address for the account you have been granted access to. Select the account, and click Add.

Outlook for Mac

1. With Outlook open click on the Outlook menu at the top of the screen, next to the Apple icon.
2. Click on Settings.
3. Click on Accounts.
4. Click the + button on the bottom-left corner and select Open Shared Mailbox...
5. In the search box, enter the person's name or email address of the inbox you would like to add.
6. Select the name and press OK.
7. The inbox should show up on the sidebar below your regular email address. (Note: Keep in mind that it may take some time to fully load the contents of the inbox.)

UOmail (Outlook Web Application)

1. Login to UOmail with your Duck ID credentials
2. Click on your profile icon in the upper-right corner
3. In the drop-down menu, select Open another mailbox
4. Enter the email address of the account in question - this will open the mailbox in a second tab in your browser.