Zotero won't launch after update to version 8

Issue

Zotero will not launch after updating to version 8.

Environment

Managed MacOS desktop

Description

UO keeps trying to update my Zotero software, but the upgrade kills functionality and so I have to reinstall the older version each time. I am writing a grant and must have functional  Zotero.

Resolution

The Word plug-in file may sometimes fail to update alongside the application and break startup behavior. Re-installing both the app and the plug-in should create a clean slate.

1. Uninstall the .dotm file (the Word plug-in file) from the Word startup folder in Library by dragging it to the Trash.
2. Uninstall Zotero by dragging the app from the Applications folder to the Trash. Empty the Trash.
3. Re-install Zotero from Software Center and then the Word plug-in if it does not re-install automatically.