CS520 Headset - IP Phones

UPDATE: Please see new Savi-8220M/8240M instead



Instructions for installing CS520 Wireless Headset for IP Phones


Setup Instructions for CS520 Headset for 9630/9608 Phones


  1. Plug the control cord into the headset port on the bottom of the 9600 series phone.
    Control Cord9600 base
  2. Plug the other end of the control cord into the base of the CS520.
    CS540 cordbase circle
  3. (Optional step for ring detection functionality) Plug the ring detector into the headphone jack on the control cord itself.
  4. (Optional step for ring detection functionality) Remove the protective cover from the ring detector and stick it to the speaker under the handset on the phone. It is not permenant and can be removed.
  5. Plug the power cable into the base of the headset dock and plug the power adapter into wall. NOTE: The headset will need at least 20 minutes of charge before you can test on- or off-hook. Please allow the unit to charge over-night before the first real day of use.

base with circlearrowbase with 2 cords


Troubleshooting: (Re-subscribe)

Headset in your hands: Press and hold the subscription button on the base for 3 seconds. The "power-on/subscription" light will flash white. Press and hold the volume up button on the headset for three seconds or until the headset LED turns solid white. When the "power-on/subscription" light on the base goes solid white, then the headset and base are subscribed to each other.


Headset controls

To answer a call or get dial tone press the call button(3) once, the indicator light(2) will flash when the headset is active.

To disconnect press the call button a second time.

To adjust the volume push the volume button(1 for volume decrease, 5 for volume increase).

To mute the headset push the mute button(6), there will be 3 rapid beeps indicating the headset is muted.



Article ID: 72448
Thu 2/21/19 1:49 PM
Wed 10/27/21 4:27 PM